i do not like it cosí

let me start off by saying, i am not a hugi fan of cosi. sure, the signature salad is delicious and the tbm sandwich tastes great, but there is something about the unbelievably poor customer service that really offends me and keeps me from making it a go-to lunch destination. when i do make an exception it always shocks me to see how its crowded with people who don't seem to mind that it takes cashiers 15 minutes to ring up a salad and another 10 to grab the bread that goes with it. today provided a glimpse of the type of people that would frequent such a shockingly serviced locale.

i decided to make an exception to my rule and stop by to get some of that yummy bread to dip into my awesome indian food lunch. again: totally packed. i dutifully went to the back of the (obscenely long) line despite the fact that i just wanted a simple piece of bread. while in line i noticed a women still waiting to get her salad was wearing a skirt very similar to the one my (exceedingly patient) lunchtime companion, the fabulous AD, had on. I then got engrossed in some (highly intellectual and incredibly important) conversation with AD. 10 minutes later we are almost to the front of the line when i see skirt woman make her way toward the cash registers and jump right in to pay. seriously? she just waltzed up there and cut. it wasn't even like she had a friend holding her spot or anything. no, no, she was just a dirty, blatant, unapologetic cutter. where do people learn the nerve to do crap like this? these are the times i wish i was a BAMF and could go up, call her out and send her sorry ass to the very back of the line. too bad i'm just a naive, bright eyed girl from california who for the most part has faith that karma eventually gives cutters, close talkers and people who stand on the left exactly what they deserve.

you're safe this time, cosi cutter, but watch out. in my next life, you are going down.